SMB pricing & managed service plans
A one-time onboarding to get you secured and monitored, then reliable local management to keep your business running. Published rates, quoted up front — no surprise invoices.
On-boarding & setup
A one-time project to get your systems documented, secured, and monitored — so your business is protected and efficient from day one, with a clear roadmap for your IT future.
Small business managed service plans
Reliable, local Metro Detroit IT management designed to keep your critical business systems online. Pick the level of coverage your business actually needs — every plan is month-to-month after the first year.
Monitored 24/7/365Essentials
Monitoring, patching, and maintenance. Support is there when you need it, billed at a reduced rate.
- 24/7 monitoring & alerting
- Windows & application patching
- Hardware health & asset inventory
- Quarterly health report
- Support billed hourly, not included
Managed
Everything in Essentials, plus unlimited help desk. Your team stops watching the clock before they call us.
- Everything in Essentials
- Unlimited remote help desk
- Onsite support included, business hours
- Vendor coordination on your behalf
- Employee onboarding & offboarding
Complete
Fully managed and fully secured. Every add-on bundled in at about 10% below à la carte.
- Everything in Managed
- Endpoint security — MDR + ITDR
- Cloud backup, monitored and test-restored
- Network monitoring at no extra charge
- Annual security review & IT roadmap
What every plan includes
Device Monitoring & Maintenance
- Windows & application updates
- Performance monitoring
- Hardware health checks
- Reboot & patch management
- Alerts for issues before they cause downtime
Documentation & Asset Records
Every device, licence, warranty date, and network detail kept current — and it's yours to keep if you ever leave us.
Network Troubleshooting
We diagnose and fix network issues quickly — and we know your network because we documented it.
Help-desk Access
Software issues, logins, email, printers. Unlimited on Managed and Complete; billed at your discounted rate on Essentials.
Local Onsite Response
A real technician who drives to your Metro Detroit office — for hardware repairs, installs, and hands-on work.
Fair-use, in plain English
"Unlimited" covers day-to-day support of the devices on your plan. Projects, migrations, new-site buildouts, and hardware are quoted separately — always before we start.
Build your plan with what you need
Layer on enterprise-grade capabilities, sized and priced for small business. Add either to Essentials or Managed — both are already bundled into Complete.
Endpoint Security
Enterprise-grade protection & cyber-security sized for small businesses.
- Antivirus + EDR (endpoint detection & response)
- 24/7 managed threat detection
- Identity Threat Detection (ITDR)
- Real-time threat response
Cloud Backup & Monitoring
Unlimited cloud backup, watched daily and actually test-restored.
- Automated continuous backups
- Alerts for missed or failed backups
- Quarterly test restore — we prove it works
- Protects against data loss, theft, ransomware, or hardware failure
Network Monitoring
Your network is the backbone of your business — we keep it healthy. Monitoring runs from a collector appliance we build, install, and maintain on site. One is required per location.
- Monitor all network-connected devices
- Alerts for outages or slowdowns
- Switch port mapping
- Wi-Fi access point monitoring
- Internet quality tracking
- Collector hardware, replacement, and upkeep all covered
Estimate your price
Enter your device counts, pick a plan, and add the services you want — we'll estimate your one-time onboarding fee and monthly managed service cost.
Complete already includes endpoint security, cloud backup, and network monitoring — no add-ons needed.
This is an automated estimate based on our published rate card — not a binding quote. Every location needs its own collector, so multi-site estimates scale the base fee and collector accordingly. Final pricing is confirmed after a free on-site or remote assessment. Monthly rates hold for the first 12 months; after that we review annually and any change is capped at 5%.
Get my exact quoteSecure your small business now
Call our Detroit-area office or use the contact form to begin a free consultation today.