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Small Business Planning & Design

Simple yet robust service options with transparent pricing for Detroit-area small businesses — we map out exactly what you need to succeed before a single penny is spent.

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It all starts here

We define what your business needs to succeed

First we identify exactly which services your SMB needs. Consultations are free and can be on-site or over video / phone — and we outline everything before a single penny is spent.

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The process

Network & computer system planning

Designing a secure system starts with understanding your specific needs and wants. Here's how we work through it, step by step.

1

Confirm your business internet options

We find out which business ISPs are available at your address. The most common in Metro Detroit:

AT&T BusinessComcast Business123NetSpectrum BusinessWOW Business
2

Size your bandwidth requirements

We determine your upload and download needs. For example, a business running POS, Wi-Fi, two VoIP lines, and up to fifteen 2K cameras should run seamlessly on roughly:

300–500 Mbps
Download
50–100 Mbps
Upload
3

Point-of-sale systems

Using POS for your business? We offer a range of POS provider partnerships that can be customized and tailored to your specific needs.

4

Camera security systems

Planning a camera security system? We install and support Ubiquiti UniFi network tools, which include a robust fleet of security options.

5

VoIP phone systems

Need phone and voicemail? We offer a range of cloud-based PBX partnerships to handle all of your telecommunication needs.

6

Wi-Fi coverage that works

Whether you use handheld inventory scanners or tablets for tableside orders, we install UniFi access points for full, uninterrupted wireless coverage of your establishment.

7

Web presence & productivity

We can also provide domain hosting, web mailbox, and webpage design consultation — all backed with powerful AI productivity tools to help you build your brand exactly how you picture it.

Beyond the build

Training, documentation & ongoing support

Systems training & SOP manuals

Live training sessions are tailored to make every change seamless for your staff before deployment — and recorded and stored for future reference.

Standard Operating Procedure (SOP) manuals are created so any staff member can reference them at any time after deployment.

Scheduled maintenance & on-call support

Maintenance windows are scheduled during non-business-impacting hours for hardware changes and software updates. Emergency maintenance may occur during business hours.

24/7/365 on-call support for any network issue. No animated call queues, no mile-long email chains across three support tiers, and no outsourced affiliations — you work with a real technician based right here in Detroit.

Check out our Managed Service Plans →

Ready to start?

Secure your small business now

Call our Detroit-area office or use the contact form to begin a free consultation today.