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Small Business Planning & Design

Simple yet robust service options with transparent pricing for Detroit-area small businesses — we map out exactly what you need to succeed before a single penny is spent.

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It all starts here

We define what your business needs to succeed

First we identify exactly which services your SMB needs. Consultations are free and can be on-site or over video / phone — and we outline everything before a single penny is spent.

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The process

Network & computer system planning

Designing a secure system starts with understanding your specific needs and wants. Here's how we work through it, step by step.

1

Confirm your business internet options

We find out which business ISPs are available at your address. The most common in Metro Detroit:

AT&T BusinessComcast Business123NetSpectrum BusinessWOW Business
2

Size your bandwidth requirements

We determine your upload and download needs. For example, a business running POS, Wi-Fi, two VoIP lines, and up to fifteen 2K cameras should run seamlessly on roughly:

300–500 Mbps
Download
50–100 Mbps
Upload
3

Point-of-sale systems

Using POS for your business? We work with a range of POS providers and will tailor a system to how you actually operate.

4

Camera security systems

Planning a camera security system? We install and support Ubiquiti UniFi network tools, which include a robust fleet of security options.

5

VoIP phone systems

Need phone and voicemail? We offer a range of cloud-based PBX solutions to handle all of your telecommunication needs.

6

Wi-Fi coverage that works

Whether you use handheld inventory scanners or tablets for tableside orders, we install UniFi access points for full, uninterrupted wireless coverage of your establishment.

Beyond the build

Training, documentation & ongoing support

Systems training & SOP manuals

Live training sessions are tailored to make every change seamless for your staff before deployment — recorded and stored for future reference.

Standard Operating Procedure (SOP) manuals are created so any staff member can reference them at any time after deployment.

Scheduled maintenance & on-call support

Maintenance windows are scheduled during non-business-impacting hours for hardware changes and software updates. Emergency maintenance may occur during business hours.

Your systems are monitored 24/7/365, so we often know about a problem before you do. Emergency call-outs are available outside business hours at our published after-hours rate. No animated call queues, no mile-long email chains across three support tiers, and no outsourced affiliations — you work with a real technician based right here in Detroit.

Check out our Managed Service Plans →

Ready to start?

Secure your small business now

Call our Detroit-area office or use the contact form to begin a free consultation today.